Privacy Policy

Calidad Realty Services Inc. (“Calidad Realty”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and handle your personal information through our website and digital platforms (e.g. www.calidadrealty.com.ph) in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

By using our website, submitting inquiries, interacting with our team, or availing our services, you agree and consent to the practices described in this Policy, including the collection, use, and disclosure of your personal data by Calidad Realty, our authorized service providers, and relevant third parties.

1. Definition Of Personal Data

“Personal Data” refers to any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained. This includes, but is not limited to: your name, contact information, property preferences, and other data collected in relation to our services.

2. Purpose Of Data Collection

We collect, use, and disclose your personal data to support our operations and provide better services, specifically to:

Process property inquiries, bookings, and transactions
Respond to your questions, feedback, or requests
Send updates, property listings, and marketing materials (when subscribed)
Verify your identity and process payments
Improve our services and user experience
Ensure the security of our digital platforms and infrastructure
Comply with regulatory requirements and government authorities
Protect and enforce our legal rights and interests

If you provide personal data of other individuals (e.g., co-buyers, spouses, attorneys-in-fact), you confirm that you have obtained their consent to share their information with us.

3. How We Collect Personal Data

We may collect your personal data through various methods, including:

When you visit or use our website or social media platforms
When you contact us via forms, email, phone, or messaging apps
When you register for property viewings or ocular visits
When you submit documents for leasing, buying, or selling property
Through cookies and similar technologies (see Section 4 below)
From publicly available sources or third-party data providers

4. Use Of Cookies And Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze web traffic. These small text files are stored on your device to help remember your preferences.

We may also use third-party tools like Google Analytics and Facebook Pixel for marketing and traffic monitoring purposes. You may disable cookies in your browser settings; however, doing so may limit your use of some site features.

5. IP Addresses And Usage Data

We may collect your IP address, date and time of access, duration of visit, browser type, and general location to analyze user behavior and improve our site performance and services.

6. Disclosure Of Personal Data

Your personal data may be shared with the following parties only when necessary:

Our internal departments and authorized staff
Trusted service providers (e.g., web hosts, marketing providers, legal advisors)
Partner developers, brokers, or agencies for property coordination
Government agencies, when required by law
Other third parties you authorize us to interact with on your behalf

We will never sell or rent your personal information to unaffiliated third parties.

7. Third-Party Links And Websites

Our website may contain links to other websites or platforms not controlled by Calidad Realty. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their respective privacy policies before providing any personal data.

8. Data Storage, Access, And Correction

We store personal data in secure systems and take reasonable steps to protect it from unauthorized access, use, or disclosure.

You have the right to:

Access the personal data we hold about you
Request correction or updates to your information
Withdraw your consent to our use of your data (subject to applicable legal obligations)
Opt out of receiving marketing communications

To exercise these rights, please contact our Data Protection Officer (DPO) using the details below.

9. Contact Us

If you have questions about this Privacy Policy, want to access or update your data, or wish to unsubscribe from our mailing list, please reach out to our Data Protection Officer at info@calidadrealty.com.ph.

Please include “Privacy Policy Request” or “Unsubscribe” in your subject line for faster processing.

We reserve the right to amend this policy at any time. Any changes will be posted on this page with the updated effective date.

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